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Pennsylvania Dept. of Aging launches new investigative unit to address financial exploitation targeting seniors

The Financial Abuse Specialist Team is a four-person unit consisting of an analyst/supervisor, two analysts, and an attorney to assist the aging network.
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HARRISBURG, Pa. — The Pennsylvania Department of Aging on Wednesday announced the launch of a new investigative unit to help address financial exploitation cases that victimize older residents.

The Financial Abuse Specialist Team (FAST) is a four-person unit consisting of an analyst/supervisor, two analysts, and an attorney to assist the aging network for the next two years, the department said Wednesday in a press release.

The creation of FAST evolved from a pilot program that began with the hiring of David Aiello, a retired state trooper with expertise in financial exploitation investigations, who has served as a shared resource for the AAA network for the past two years, the department said.

The department said it has obtained $666,000 in federal grant funding to expand the capacity of this program for the next two years. 

"Based on a sample of 22 cases where we exercised enhanced coordination and early intervention, nearly $3 million in assets were protected from further exploitation," said Secretary of Aging Robert Torres. "Given these results, we decided to expand this model and build more capacity to better support AAAs on these cases and get the justice that victims deserve."

"This FAST unit will be available to assist in both investigating and resolving financial exploitation cases. It will also work on building or strengthening relationships with law enforcement to achieve justice for older adult victims and to mitigate damages as quickly as possible."

Financial exploitation ranks in the top three types of elder abuse reported to the department, Torres said. It can take the form of property theft, misuse of income or assets, misuse of Power of Attorney; or scams of many types including medical, contractor, grandchild imposter emergencies, Social Security or IRS, fake charities, gift card scams, pension poaching and more.

“Utilizing specialty software, FAST analysts ‘follow the money’ to help field investigators, law enforcement and our own elder justice attorney determine what happened to elderly victims’ assets," said Aiello. "Our attorney, in turn, will fight to claw back stolen assets and hold perpetrators accountable."

The formation of the FAST investigative unit is an extension of PDA's ongoing work in protecting older adults and preventing financial exploitation, the department said. 

The PDA conducted a study on the impact of financial exploitation of older Pennsylvanians as directed by Governor Tom Wolf's 2019 Executive Order on Protecting Vulnerable Populations. The study examined several hundred substantiated financial exploitation cases investigated by 10 local AAAs, covering 14 Pennsylvania counties. The average financial loss to each victim in the study was almost $40,000, totaling close to $12.5 million in the cases reviewed in the study alone. 

The study recognized that many of these cases go unreported so the extent of losses due to financial exploitation is likely much higher, the PDA said.

"Among the many types of elder abuse being investigated by AAAs, financial exploitation cases require unique skills and training," said Steve Williamson, executive director of the Blair County Agency on Aging. "The FAST investigative unit gives the AAA network access to resources that enhance the work already being done by creating a mechanism to help older adults with the potential to recover lost assets."

In addition to FAST and Department of Aging protective services team members, Torres was joined by representatives from the Pennsylvania State Police, Office of the Attorney General, and the departments of Banking and Securities and Military and Veterans Affairs, each of whom shared their department’s efforts to combat financial exploitation in its many forms.

The Department of Aging recently unveiled a financial exploitation webpage that features information for older adults, caregivers and other aging professionals on warning signs, preventive measures, and an expandable menu of resources on key topics such as banking and finance, legal services and dementia. 

Soon to come are short educational videos from experts explaining financial exploitation topics in everyday terms, PDA said.

The department also launched a new online elder abuse awareness training which is available to commonwealth employees, aging and human services workers throughout Pennsylvania’s aging network and the public. The training was developed to reach a broad audience and covers the four major types of abuse and how to recognize them; signs to watch for, the differences between mandatory and voluntary reporters of abuse, when and how to report, and more. 

The training takes about 20 minutes to complete and is available on the PDA Learning Management System (LMS).

Anyone suspecting elder abuse should call the statewide reporting hotline at 1-800-490-8505, which operates 24 hours a day, seven days a week.

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